Frequently Asked Questions
Which payment methods do we accept?
We accept the following payment methods:
- American Express
- Apple Pay
- Google Pay
- maestro
- Mastercard
- PayPal
- Shop Pay
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Visa
Is the delivery free?
Yes, we offer Free shipping for all orders within Germany and Netherlands.
In which currency are the prices specified?
All products displayed on our website are in EUR (€) given.
How long does the delivery take?
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Order closure: 5:00 p.m. (GMT+1: 00) Central European time (CET, Amsterdam)
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Processing time: 1-3 working days (Monday to Friday) for shipping (you will be notified and receive a tracking code as soon as the order is sent).
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Shipping time: 4-6 working days (Monday to Friday)
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Total delivery time: 5-9 working days (Monday to Friday) until your order arrives.
How long is the return period?
You can do the goods within 30 days of receipt return.
